Service Catalog

Our Comprehensive Services

Careloom Seva Horizons services are tailored to each participant's assessed needs, support plan, health-management plans and goals.

Daily Autonomy & Community Connection

Everyday, Living & Transition Supports

Practical assistance shaped around individual routines, household goals, and community participation.

Personal Care and Daily Activities

Assistance with personal hygiene, dressing, eating, mobility, toileting, continence assistance, use of continence products and daily routines while promoting dignity, choice and independence.

Household Tasks

Support with cleaning, laundry, meal preparation and other household routines to maintain a safe and comfortable home.

Transport, Shopping and Appointments

Assistance with transport, shopping, appointments and essential errands to strengthen independence and community access.

Participation in Community, Social and Civic Activities

Support to participate in recreational, cultural, social, volunteering and community activities that strengthen relationships, inclusion, confidence and independence.

Development of Daily Living and Life Skills

Practical support to develop routines, decision-making, self-care, communication, household and independent-living skills.

Group and Centre-Based Activities

Structured social, recreational and skill-building activities that promote social connection, confidence, participation and skill development.

Mobility and Transfer Support

Assistance with positioning, transfers, walking and the safe use of mobility aids according to the participant's assessed needs and support plan.

Assistive Products for Personal Care and Safety

Careloom Seva Horizons supports participants to identify, access and use suitable personal-care and safety products based on their assessed needs, preferences, support plan and relevant professional recommendations.

Supported Independent Living (SIL)

Personalised assistance with daily routines, household responsibilities, skill development and community participation in a supported living arrangement.

Assistance with Daily Tasks in a Group or Shared Living Arrangement

Support with daily tasks in group or shared-living arrangements according to assessed needs and agreed supports.

Assistance in Coordinating or Managing Life Stages and Transitions

Practical assistance to manage significant life changes, establish routines and connect with suitable services and opportunities.

Specialised Supported Employment

Assistance to prepare for, access and maintain employment, including specialised supported employment where appropriate.

Innovative Community Participation

Individualised opportunities to develop skills, relationships, confidence and meaningful community involvement.

Assistance to Access and Maintain Employment

Individualised support to prepare for, find and maintain employment by developing workplace skills, confidence, routines and independence.

Clinical & Complex Care

Community Nursing & High-Intensity Supports

Delivered under strict clinical governance and overseen by our Registered Nurse Clinical Lead.

Clinical Safeguard Standard

All nursing and high-intensity supports are delivered by appropriately qualified, trained and competent workers within professional scope of practice, according to the participant's assessed needs, healthcare plans, clinical instructions, emergency procedures and relevant competency requirements.

High-Intensity and Complex Care Participant-specific high-intensity daily personal activities and complex nursing supports delivered under individual healthcare plans.

Community Nursing Care Clinical assessment, care planning, health monitoring and nursing interventions provided by appropriately qualified nurses.

Ventilator Support and management Participant-specific assistance with ventilator, CPAP, BiPAP setup, routine use, monitoring and equipment hygiene, provided according to prescribed healthcare plans, clinical instructions and emergency procedures.

Tracheostomy Support and management Routine tracheostomy care, airway observation and secretion management according to participant-specific plans and instructions.

Enteral Feeding and Management Enteral feeding, including Nasogastric Tube, Jejunum or Duodenum feeding, PEG, PEJ, and NJ feeding according to assessed needs and mealtime-management plan.

Severe Dysphagia Management and Mealtime Support Safe, participant-specific eating and drinking support provided according to current swallowing assessments, mealtime-management plans, clinical instructions and emergency procedures.

Complex Wound Management and Pressure area care Assessment and management of simple and complex wounds, skin-integrity monitoring, escalating care if needed and implementation of prescribed wound-care plans.

Medication Management Support with prescribed oral, enteral, subcutaneous, intramuscular medications and intravenous medication, where clinically appropriate and within scope of practice.

Urinary Catheter Care Support with in-dwelling urinary catheter, intermittent In-out catheter and suprapubic catheters, including monitoring and routine management.

Complex Bowel Care Individualised monitoring and prescribed bowel-care routines delivered according to participant-specific healthcare plans.

Peritoneal Dialysis Support Qualified nursing support with equipment preparation, prescribed exchanges, aseptic technique, exit-site observation and monitoring for complications.

Diabetes Management Blood-glucose monitoring, insulin and prescribed medication support, meal-related care and recognition and escalation of hypo- or hyperglycaemia.

Palliative and Life-Limiting Care Compassionate support focused on comfort, dignity, symptom observation and emotional wellbeing in collaboration with families and healthcare professionals.

Safe Management of Healthcare Waste We safely handle and dispose of sharps, used PPE, soiled materials and clinical waste following infection-control procedures, healthcare plans and safety requirements.

Functional Recovery & Specialised Care

Condition-Specific and Rehabilitation-Informed Support

Tailored supports aligned with medical therapies, allied health plans, and specific health conditions.

Rehabilitation Support - Stroke, Acquired Brain Injury and Spinal Injury

Rehabilitation-informed support to rebuild or maintain skills, strengthen confidence, increase independence and participate meaningfully at home and in the community.

Dementia and Delirium Support

Respectful support tailored to cognition, communication, behaviour, mobility and familiar routines, with prompt documentation and escalation of sudden changes that may indicate delirium.

Parkinson's Disease and Neurodegenerative Condition Support

Person-centred support tailored to changes in movement, mobility, balance, communication, swallowing, cognition, fatigue, medication routines and daily activities.

Autism, ADHD and Intellectual Disability

Structured and respectful support that recognises each person's communication style, sensory needs, routines, strengths, interests and goals.

Physical and Sensory Disability Support

Personalised assistance with mobility, communication, personal care, safety, daily activities and participation according to individual abilities and goals.

Aged Care and Support for Older People

Respectful assistance with personal care, mobility, meals, medication, household tasks, transport and companionship, tailored to individual needs.

Positive Behaviour & Emotional Wellbeing

Mental Health and Behaviour Support

Compassionate, recovery-oriented care delivered in accordance with positive behaviour support principles.

Mental Health Support

Compassionate, recovery-oriented support promoting emotional wellbeing, daily living skills, community participation and independence.

Implementation of Approved Behaviour Support Plans

Appropriately trained and competent workers implement Behaviour Support Plans developed by registered behaviour support practitioners. Support is delivered consistently and respectfully, with a focus on understanding individual needs, promoting positive behaviour, protecting dignity and safety, and reducing or eliminating restrictive practices.

Important Implementation Scope Statement

Careloom Seva Horizons Pty Ltd implements approved Behaviour Support Plans. It must not be described as a specialist behaviour support provider and does not claim to develop specialist Behaviour Support Plans.

Next Steps

Need Tailored Support or Have Questions?

Our clinical leadership is available to discuss your specific care goals and health management requirements.

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